Vision
To be a world-wide model as a public agency in property valuation and information services.
Mission
| 1. | To provide equitable valuations for the efficient and timely collection of rates and government rent. |
| 2. | To deliver quality property information and related services tailored to the needs of the community. |
| 3. | To contribute to a transparent and efficient property market through information and technology sharing. |
| 4. | To develop a dynamic corporate culture and workforce in partnership with staff. |
Values
Customer Satisfaction
| |
We proactively identify customers' needs, and take every opportunity to enhance customer satisfaction. |
Accountability
| |
We accept our accountability to the Government and community for our service standards and performance. |
Professionalism
| |
We apply appropriate professional knowledge, skills and experience, and uphold the highest standard of integrity in our work. |
Innovation
| |
We anticipate new challenges and opportunities, and respond to these in a timely and creative way. |
Respect
| |
We value our colleagues, partners and customers, and look to work with them in a spirit of mutual respect and trust. |
Value for Money
| |
We strive to provide the best service to our customers and partners in the most cost-effective manner. |