Billing and Payment

1. I have not received the demand for Rates and/or Government Rent, what should I do?
2. I am the new owner of a property and have not received any Rates demands. How can I make payment?
3. I have received a demand under the name of the previous owner, what should I do?
4. If I have sold the property, what should I do?
5. I wish to settle the quarterly Rates and/or Government Rent by the bank's autopay arrangement, what should I do?
6. I want to change the bank account number for my autopay record, what should I do?
7. I want to cancel the autopay instruction for my property, what should I do?
8. I have paid the Rates and/or Government Rent for the last quarter but this quarter's demand still includes that amount, why?
9. I will soon become the owner of a property. I want to check whether there are outstanding Rates and/or Government Rent in respect of the property?
10. I sold the property and have paid the Rates and/or Government Rent up to the end of this quarter. How can I get a refund?
11. If I have overpaid the Rates and/or Government Rent, how can I get a refund?
12. I want to apply for the eRVD Bill Service. What should I do?