Electronic Submission of Forms

1.	What is RVD e-Forms project ? The "Electronic Submission of Forms" (e-Forms) project facilitates the public to submit forms electronically to RVD. It enables you to complete and send forms to RVD electronically anytime and anywhere.
2.	Is the use of e-Forms mandatory ? Can I still lodge a form by post or in person ? RVD e-Form service is an alternative to the conventional mode of serving a form by post or in person. The use of e-Forms is not mandatory. You may choose the mode that suits you best.
3.	What are the benefits of using RVD e-Forms ? The benefits of using RVD e-Forms are : Efficient and Convenient You can complete and send the e-forms electronically anytime and anywhere. User-friendly There are step-by-step guidelines to help you complete the e-forms. Secure The information submitted is encrypted to ensure confidentiality. Simplified Authentication   A valid digital certificate ; OR   Your contact telephone number plus either     Hong Kong Identity Card Number ; or   Passport Number ; or   Business Registration Number.
4.	What RVD e-Forms are available for submission ? The following RVD e-Forms are now available : e-Forms Notice of New Letting or Renewal Agreement e-CR109 Notice of Objection to an Interim Valuation e-R23A Notice of Objection to a Deletion from the Valuation List and/or Government Rent Roll e-R23B Notice of Objection to a Correction to the Valuation List and/or Government Rent Roll e-R23C Proposal for Alteration of Valuation List or Government Rent Roll e-R20A Requisition for Particulars of Tenements ( Applicable to properties already included in the current Valuation List and/or Government Rent Roll ) e-R1A Requisition for Particulars of Tenements ( Applicable to newly-completed properties or properties not yet included in the current Valuation List and/or Government Rent Roll ) e-R1C e-Report Form Report Form for Providing Information on Building Numbers Non-Display Cases -
5.	What is the authentication requirement ? Do I need a digital certificate or to create an user account with RVD before being able to use RVD e-Forms ? To make RVD e-Forms more accessible to the public, RVD has simplified the authentication requirement. To use RVD e-Forms, you need:   A valid digital certificate ; OR   Your contact telephone number plus either     Hong Kong Identity Card Number ; or   Passport Number ; or   Business Registration Number. User accounts are not required.
6.	How can I know an e-Form is successfully submitted to RVD ? An on-line acknowledgement message will appear after successful submission of an e-form. The message will show the date and time of submission, a transaction reference number together with some important notes about the submission. You can print or save the message together with the information you have submitted.
7.	How can I communicate with RVD after submission of an e-Form ? Future communication with RVD regarding an e-form submitted can be made either in person, in writing or by telephone on a telephone number shown on the acknowledgement message. In any case, the e-form transaction reference number, also available on the acknowledgement message, should be quoted.
8.	How can I forward supporting documents e.g. copy of a lease to RVD ? Any supporting documents can be posted or delivered to RVD at its office quoting the e-form transaction reference number.
9.	Will notice of decision be e-mailed to me ? At present, notice of decision will be sent out by post to the address specified on the e-form.