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Latest arrangements for Rating and Valuation Department counter services

In light of the latest special work arrangements for government employees, the Rating and Valuation Department announced today (December 9) that starting from tomorrow (December 10), the opening hours of its enquiry counters will be adjusted as follows to provide essential counter services to members of the public until further notice.

Opening hours of enquiry counters:
Mondays and Thursdays, 9:00 am to 1:00 pm (public holidays excluded)

To reduce social contact, the department appeals to the public to minimise visiting the enquiry counters in person unless they require services of the department urgently. Members of the public should use the department's 24-hour electronic services ( to submit forms or obtain information as far as possible. They may also contact the department by email (, by fax (2152 0138) or by phone at 2152 0111/2152 2152. Owing to the special work arrangements, the waiting/response time may be longer than usual.

9 December 2020