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Billing and Payment

Where a property is chargeable to both rates and Government rent, generally a combined demand for rates and Government rent will be issued to the payer at the beginning of each quarter.

Responsibility for Payment

Both the owner and the occupier are liable for rates. In practice, this will depend on the terms of the agreement between the owner and occupier of the premises. In the absence of any agreement to the contrary, liability for rates rests with the occupier.

The owner is liable for Government rent. The Government may however demand Government rent from the owner or the ratepayer of the property. If the person who pays Government rent is not the owner, he may claim reimbursement of the Government rent paid from the owner or offset the amount paid from any money due to the owner, unless there is an express agreement to the contrary.

When to Make Payment

Rates and Government rent are payable quarterly in advance. Payers will normally receive the quarterly "Demand for Rates and/or Government Rent" (Demand) at the beginning of each quarter and need to settle the Demand by the "Last Day for Payment" as shown on the Demand. The "Last Day for Payment" normally falls on the last day of the first month of each quarter, namely, January, April, July and October (excluding Saturday, Sunday and Public Holiday).

Non-receipt of Demand

If payers do not receive the quarterly Demands, they can obtain replacement demands by :

  • submitting an online form through the website of this Department; or
  • telephone 2152 2152 (24-hour Automated Telephone Enquiry Service); or
  • facsimile 2152 0113; or
  • in person at the Rating and Valuation Department, 15/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon.

Payers need to quote the account number to obtain replacement demands.

Alternatively, payers can enquire the account balance by using Account Enquiry service or calling 2152 2152. For instant payment, payers may obtain the payment QR code from the “Account Enquiries” service by using mobile devices and present it for making payment at any post office, 7-Eleven, Circle K or VanGO in Hong Kong.

In general, late receipt or non-receipt of the quarterly Demand due to postal or other reasons do not alter the statutory requirement that rates and Government rent must be paid on time, and a 5% surcharge will immediately be imposed after the last day for payment.

Change of Payer's Particulars

You can change the payer's particulars by various means. For details, please visit Change of Payer's Particulars.

Surcharge for Late Payment and Recovery Actions

A 5% surcharge will be imposed immediately after the last day for payment. A further 10% surcharge will be imposed on any amount remaining outstanding (including the 5% surcharge already imposed) six months after the original last day for payment. If the amount demanded is not settled, the Government may take legal action to recover the outstanding amount.

If the Government rent, including that accrued before change of ownership, is not paid, the Government is entitled to take back the property under the Government Rights (Re-entry and Vesting Remedies) Ordinance (Cap 126). You will incur extra costs to get the property back.

Methods of payment

Please visit Methods of payment.

Consolidated Demand

If you have to handle a number of demands for rates and/or Government rent each quarter, you may consider using our Consolidated Demand and Payment Service. For details, please visit Consolidated Demand.

Questions and Answers

(Please refer to the Frequently Asked Questions Section)

To Learn More about collection of Rates and Government Rent

(Please refer to the Property Rates in Hong Kong)

Further Enquiry Telephone Numbers

24-hour Automated Telephone Enquiry Service 2152 2152
24-hour Operator Service 2152 0111
Fax 2152 0113