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Performance Pledge

Performance Pledge 2021-22

Further Information

General information on rates, Government rent, landlord and tenant matters as well as certain property statistics are available from our 24-hour Automated Telephone Enquiry Service (2152 2152), or our Homepage at Pamphlets explaining various aspects of rates and Government rent assessment and payment as well as landlord and tenant matters, are available from our Enquiry Counter, or at any Home Affairs Enquiry Centre of the District Offices.

Our Rent Officers attend specified Home Affairs Enquiry Centres of the District Offices at set times each week and the Lands Tribunal on each working day. We would be pleased to provide free advisory and mediatory services on landlord and tenant matters.  Please telephone our Tenancy Services Section at 2294 2555 for the time and dates of these visits.

Performance Pledge 2021-22 (pdf)