Performance Pledge 2020-21
This performance pledge covers the major functions of the Department which involve the public, namely : Enquiry Service, Rates & Government Rent Assessments and Accounts, Property Information, as well as Landlord and Tenant Services.
We are committed to delivering quality customer service. Enquiry service will be provided immediately to callers visiting our office or telephoning us during our operating hours.
To communicate with us, please choose any of the following options :
|General Enquiry||2152 0111||2152 0123|
|General Revaluation||2152 0111||－|
|Rates and Government Rent Accounts||2152 0111||2152 0113|
|Landlord and Tenant Matters||2152 0111||2152 0115|
|24-hour Automated Telephone Enquiry Service||2152 2152||－|
|Property Information Online||
|Customer Service Officer||2150 8833||2152 0138|